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Terms of use

Date of entry into force: 01 October 2021

1. Object

These general conditions of use apply without restriction or reserve to all the services offered by the company Neotools Ltd to its customers (hereinafter: the « users »,) on the website: Domain, intended to facilitate Their administrative procedures relating to their land engine vehicles (below: « the site »).

The purpose of these General Conditions is to define the terms and conditions of use of the services as well as to define the rights and obligations of the parties within this framework.

They are accessible and printable at any time by a direct link at the bottom of the site.

The applicable version of the General Conditions is that available online on the site on the date of subscription to services on the site.

These general conditions prevail over all other general or specific conditions not expressly approved by Neotools Ltd.

They can be supplemented if necessary by conditions of use specific to certain services, which complement these general conditions and, in the event of contradiction, prevail over these.

2. Site and services operator, contact

The site and the services are operated by the company Neotools LTD, registered under number 13402899, whose head office is located 20-22 Wenlock Road, N1 7GU, London, England (hereinafter: « Neotools LTD »).

Neotools Ltd can be contacted to the following contact details:

  • 20-22 Wenlock Road, N1 7GU, London, England e Postale: 20-22 Wenlock Road, N1 7GU, London, England
  • Phone : 08 01 28 03 89
  • Email address : contact@auto-portail.com

3. Access to the site and services

3.1 Legal capacity

The site and the services are accessible:

  • To any natural person with full legal capacity to engage in respect of these general conditions. The natural person who does not have full legal capacity can only access the site and services with the agreement of his legal representative ;
  • To any legal person acting through a natural person with power or authorization required to contract in the name and on behalf of the legal person.

3.2 Site and services reserved for individuals

The site and the services are aimed exclusively for individuals and are not intended for professional use, understood as any use directly or indirectly linked to a remunerated activity carried out in a non -occasional manner in all sectors of industry in the industry and trade.

4. Acceptance of general conditions

The acceptance of these General Conditions is materialized by a check box in the registration form. This acceptance can only be full and whole. Any membership subject is considered zero and not avenue,. The user who does not does not accept to be bound by these general conditions must not access the site or use the services.

5. Registration on the site

5.1 The use of services requires the user to register on the site, by filling out the form provided for this purpose. The user must provide all the information marked as compulsory. Any incomplete registration will not be validated.

Registration automatically leads to the opening of an account in the name of the user (hereinafter the « account »), giving them access to a personal space (hereinafter the « Personal Space »,) which allows him to manage its use of services in a form and according to the technical means that Neotools Ltd considers the most appropriate to provide said services.

The user guarantees that all the information he gives in the registration form is accurate, up to date and sincere and is not tainted with any deceptive character.

He undertakes to update this information in his personal space in the event of modifications (in particular in the event of a change of email address), so that they always meet the above -mentioned criteria.

The user is informed and accepts that the information entered for the purposes of creating or updating his account proves his identity. The information entered by the user engages him upon validation.

5.2 The user can access their personal space at any time after having identified using their connection identifier as well as their password.

The user undertakes to personally use the services and not allow any third party to use them in their place or on his behalf, except to bear full responsibility.

He is similarly responsible for maintaining the confidentiality and security of his identifier and his password, all access to the site using the latter being deemed made by the user. He must immediately contact Neotools Ltd to the contact details mentioned in article 2 of these if it notes that his account was used without his knowledge. He recognizes Neotools Ltd the right to take all appropriate measures in such cases.

6. Description of services

Before any online subscription and in application in particular of the provisions of article L111-1 of the Consumer Code, the user can read the services on the site (hereinafter referred to as « services »).

The user has in particular access to the following services, in a form and according to the functionalities and technical means that Neotools Ltd considers the most appropriate.

6.1 Services for motorists

Neotools Ltd offers a monthly subscription (hereinafter the « Subscription »,) allowing to benefit from tools intended for motorists, under which in particular:

  • The estimate of the vehicle rating;
  • Price positioning compared to the classified ads market;
  • The recovery of a vehicle information from its registration;
  • The recovery of the configuration of a vehicle from its chassis number;
  • The geolocation of the cheapest fuel stations around him;
  • The geolocation of electric charging stations around him;

6.2 Support services in administrative procedures relating to land vehicles with Neotools LTD engine offers within this same subscription (hereinafter the « Subscription ») exclusive advantages, and user support in their administrative procedures To be carried out in relation to his terrestrial vehicle with an engine, under which in particular:

  • Change of gray card address;
  • Declaration of vehicle transfer;
  • Obtaining a non-aging certificate (administrative situation);

6.3 Other services

Neotools LTD reserves the right to offer any other service it will deem useful, in a form and according to the functionalities and technical means that it will consider the most appropriate to render the said services.

7. Financial conditions

7.1 Price

  • Service price

The prices of the services are indicated on the site.

Unless otherwise stated, they are expressed in euros and excluding taxes.

Neotools Ltd reserves the right, in its free discretion and in the way of terms it will be the sole judge, to offer promotional offers or price reductions.

  • Subscription price

The price of the subscription is € 39.90 per month, starting after a trial period of 2 (two) days billed 0.99 € (ninety-nine-nineteen cents), as indicated on the site.

7.2 Price revision

The prices referred to in the article « Price » can be subject to a revision by Neotools Ltd at any time, at its free discretion.

The user will be informed of these modifications by Neotools LTD by any useful means useful (and in particular by email) 1 (one) month at least before the entry into force of the new prices.

Once you have entered into force, the new prices apply during the renewal of the subscription.

7.3 Billing

The services are subject to invoices by subscription period which is communicated to the user by any useful means.

7.4 Payment methods

Payment of the subscription price is made by direct debit from the user's bank card number.

The levy is implemented by the payment provider, who alone retains the user's bank details for this purpose. Neotools LTD does not keep any bank details.

The price of the subscription is due and its levy is taken on the day of subscription subscription, then on its anniversary date during each renewal (or on another date if this levy were refused).

The user guarantees Neotools LTD that he has the necessary authorizations to use the payment method chosen. He undertakes to take the necessary measures so that the automatic levy of the subscription price can be taken.

7.5 Delays and payment incidents

The user is informed and expressly accepts that any delay in payment of all or part of a sum due to his deadline will automatically result, without prejudice to the provisions of the articles « sanction of shortcomings » and « resolution » and from the first presentation of 'A formal notice by registered letter with acknowledgment of receipt:

  • (i) the forfeiture of the term of all the sums due by the user and their immediate exigibility;
  • (ii) the immediate suspension of current services until full payment of all the sums due by the user;
  • (iii) invoicing for the benefit of Neotools Ltd of a delay interest in the rate of 1.5 times (and a half) the rate of legal interest, seated on the amount of all the sums due by the user.

8. Duration of services, unsubscription

The services are subscribed in the form of a subscription.

The subscription begins on the day of its subscription, subject to the payment of the price in accordance with the article « Financial Conditions », for the duration subscribed by the User (hereinafter the « Subscription period »), To date.

The subscription to the subscription is without obligation, the user who can terminate his subscription at any time from his personal space, it being specified that any month started will be due.

The unsubscription is effective within 7 (seven) days from this request. Neotools Ltd also reserves the right to close and delete any account which would remain inactive for a continuous period of 6 (six) months.

9. Express renunciation of the right of withdrawal

Users are informed that a right of withdrawal applies in principle to services contracts concluded at a distance between a professional and a consumer, this right being to exercise within 14 (fourteen) days from the conclusion of contract.

However, they are expressly informed and accept that the services are provided to them as soon as they register and are thus fully executed before the end of the withdrawal period referred to above. Consequently, they expressly renounce their right of withdrawal, which cannot therefore not be exercised, in accordance with article L.221-28 of the Consumer Code.

10. Waiver of the statutory right of withdrawal - cancellation and refund of a plus member access

In accordance with Article L.121-25 of the Consumer Code, the Member acknowledges that the execution of the Services provided by the Site will be carried out before the end of the legal withdrawal period and consequently expressly waives his legal right of withdrawal.

n the case of a Plus Member access with a prior access of a Trial Offer and as from the validation of the Order, the Member has a period of forty-eight hours to contact the Site and request the cancellation of any Plus Member access.

Following the cancellation of the monthly Member Plus Access before the end of the forty-eight hour Trial Offer, the Site shall refund the Member via the same payment method as the one used for the initial Order. If the Member's refund is impossible due to a change in the Member's bank details since the date of the initial Order, the Site shall not be held responsible. Should such a situation arise, the Member is invited to contact the Site to agree on another refund solution. If the Member is at the origin of a bank fraud consisting in a false declaration of loss or theft of his or her bank card following the purchase of a Service on the Site, the Site shall not be obliged to refund the Member. Furthermore, the Member shall remain liable for the payment of all amounts due to the Site.

11. Termination of a member access plus

Member Plus Access does not include a long-term commitment, so it is sufficient for the Member to notify the Site by e-mail of his or her wish to terminate his or her Member Plus Access for it to be terminated. The Member may also terminate his or her Member Access Plus on the Site or in his or her personal space.

Any termination shall take effect from the end of the current month of Member Plus access that remains due. From the effective date of termination, the Member shall no longer have access to the Member Area or the Services.

10. Proof agreement

The user recognizes and expressly accepts:

  • (i) that the data collected on the site and the computer equipment of Neotools Ltd are of the reality of the operations which occurred within the framework of the present;
  • (ii) that these data constitute the main mode of evidence admitted between the parties, in particular for the calculation of the sums due to Neotools Ltd.

The user can access this data in their personal space.

11. User obligations

Without prejudice to other obligations provided for herein, the User undertakes to comply with the following obligations.

11.1 The user undertakes, in his use of services, to comply with the laws and regulations in force and not to infringe the rights of third parties or public order.

11.2 The user acknowledges having read the characteristics and constraints, in particular technical, of all services on the site. He is solely responsible for his use of services.

11.3 He is solely responsible for his use of services and in particular for the relationships he will be able to establish with other users and the information he will communicate to them as part of the services.

It is up to him to exercise prudence and appropriate discernment in these relationships and communications. The user also enters, in his exchanges with other users, to respect the usual rules of politeness and courtesy.

11.4 The user undertakes to make a strictly personal use of services. He therefore refrains from yielding, conceding or transferring all or part of his rights or obligations under these to a third party, in any way that this is.

11.5 The user undertakes to provide Neotools Ltd all the necessary information and, more generally, to actively cooperate with Neotools LTD for the proper execution of the present.

More generally, the user undertakes to cooperate actively with Neotools LTD for the proper execution of the present. The user acknowledges that the services offer him an additional, non -alternative, support for administrative measurements to be carried out in Link with his land engine vehicle, and that this solution cannot replace other means of which the user can also have to achieve the same objective.

11.6 The user is informed and accepts that the implementation of services requires that it be connected to the Internet and that the quality of the services depends directly on this connection, for which he is solely responsible.

The user is solely responsible for the proper accomplishment of all formalities in particular administrative, tax and/or social and all the payments of contributions, taxes or taxes of all kinds which incumbent on him if necessary in relation to his use of services. The responsibility of Neotools LTD cannot in any case be engaged in this respect.

12. User guarantee

The user guarantees Neotools LTD against all complaints, complaints, actions and/or demands that Neotools Ltd could undergo because of the violation, by the user of any of his obligations or guarantees under the terms of these General Conditions .

He undertakes to compensate Neotools Ltd from any damage that she would suffer and to pay her all the costs, charges and/or convictions that she may have to bear.

13. Prohibited behaviors

13.1 It is strictly prohibited to use services for the following purposes:

  • The exercise of illegal, fraudulent activities or infringement of the rights or security of third parties,
  • The infringement of public order or the violation of laws and regulations in force,
  • The intrusion into the computer system of a third party or any activity likely to harm, control, interfere, or intercept all or part of the computer system of a third party, violate its integrity or security,
  • The sending of unsolicited emails and/or prospecting or commercial solicitation,
  • Manipulations intended to improve the referencing of a third -party site,
  • Help or incentive, in any form and in any way whatsoever, to one or more of the acts and activities described above,
  • And more generally any practice diverting services for purposes other than those for which they were designed.

13.2 It is strictly prohibited for users to copy and/or to divert for their purposes or those of third parties the concept, technologies, all or part of the data or any other element of the site of Neotools Ltd.

13.3 are also strictly prohibited:

  • (i) All behaviors likely to interrupt, suspend, slow down or prevent the continuity of services,
  • (ii) all intrusions or attempted intrusions in the Ltd neotools systems,
  • (iii) All embezzlement of the system's system resources,
  • (iv) All actions likely to impose a disproportionate charge on the latter's infrastructure,
  • (V) All damage to safety and authentication measures,
  • (VI) All acts likely to infringe the financial, commercial or moral rights and interests of Neotools Ltd or users of its site, and finally more generally
  • (VII) Any breach of these General Conditions.

13.4 It is strictly prohibited to monetize, sell or concede all or part of access to services or site, as well as to the information held and/or shared there.

14. Sanctions of breaches

In the event of a breach of any of the provisions of these general or more general conditions, an offense on the laws and regulations in force by a user, Neotools LTD reserves the right to take any appropriate measure and in particular:

  • (i) suspend or resolve / delete or prevent access to user services, author of the breach or the offense, or having participated,
  • (ii) delete any content posted on the site in connection with the breach or offense considered, in whole or in part,
  • (iii) publish on the site any information message that Neotools Ltd will consider useful,
  • (iv) warn any competent authority, cooperate with them and provide them with all the information useful for research and repression of illegal or illicit activities,
  • (v) engage all legal action.

15. Responsibility and guarantee of Neotools LTD

15.1 Neotools LTD undertakes to provide services with diligence and according to the rules of the art, it being specified that it weighs on it an obligation of means, excluding any obligation of result, which users recognize And expressly accept.

15.2 Neotools Ltd is not aware of the content put online by users within the framework of services, on which it does not make any moderation, selection, verification or control of any kind and with regard to which it does not intervenes that as a accommodation provider.

Consequently, Neotools LTD cannot be held responsible for content, whose authors are third parties, any possible complaint to be directed first to the author of the content in question.

Content detrimental to a third party can be notified to Neotools LTD according to the terms provided for in article 6 I 5 of law n ° 2004-575 of June 21, 2004 for confidence in the digital economy , Neotools Ltd reserving to take the measures described in the article « Priests' sanctions »

15.3 Neotools LTD undertakes to regularly carry out checks in order to verify the operation and accessibility of the site. As such, Neotools LTD reserves the right to temporarily interrupt access to the site for maintenance reasons. Likewise, Neotools LTD cannot be held responsible for the momentary difficulties or impossibilities of access to the site which would originally have external circumstances, force majeure, or which would be due to disturbances of telecommunications networks.

15.4 NEOTOOLS LTD does not guarantee users (i) that services, subject to constant research to improve in particular performance and progress, will be completely free from errors, vices or defects, (ii) that services, Being standard and by no means proposed for the sole intention of a user given according to their own personal constraints, will specifically meet their needs and expectations.

15.5 In any event, the responsibility likely to be incurred by Neotools LTD as a title is expressly limited to proven direct damage suffered by the user.

16. Intellectual property of Neotools Ltd

Systems, software, structures, infrastructure, databases and content of all kinds (texts, images, visuals, music, logos, brands, databases, etc.) operated by Neotools LTD within the site are protected by all Intellectual property rights or rights of the producers of databases in force. All disassembly, decompulations, decrypts, extractions, reuses, copies and more generally, all acts of reproduction, representation, dissemination and use of any of these elements, In whole or in part, without the authorization of Neotools LTD are strictly prohibited and may be the subject of legal proceedings.

17. Authorization to disseminate the image and testimonies

17.1 During the duration of their use of services, users authorize Neotools Ltd to use the testimonies they publish on the site (hereinafter « testimonies ») for the promotion of it, according to the following terms:

  • They consent to their testimonies to be disseminated free of charge by Neotools LTD on the site and on all other French or foreign websites, edited by all companies with which Neotools LTD has agreements,
  • They consent to their testimonies to be disseminated by Neotools LTD by any means and on any medium for the purpose of promoting the site,
  • They accept that their testimonies are translated into all languages,
  • They recognize and accept that testimonies will be subject to modifications, in particular as to their framing, their format and their colors, as well as alterations or degradations in their quality, depending on the technical constraints of the site,
  • They give up asking Neotools LTD any remuneration, fee, compensation or financial compensation in this respect.

18. Personal data

Neotools LTD practices a personal data protection policy, the characteristics of which are explained in the document entitled « Charter relating to the protection of personal data », whose user is expressly invited to read.

19. Advertising

Neotools Ltd reserves the right to insert on any page of the site and in any communication to users all advertising or promotional messages in a form and in conditions of which Neotools Ltd will be the sole judge.

20. Links and third -party sites

Neotools LTD can in no case be held responsible for the technical availability of websites or mobile applications operated by third parties (including its possible partners) to which the user would access through the site.

Neotools LTD does not induce any responsibility for content, advertisements, products and/or services available on such third -party sites and mobile applications of which it is recalled that they are governed by their own conditions of use.

Neotools Ltd is not responsible for transactions between the user and any advertiser, professional or merchant (including their possible partners) to which the user would be oriented through the site and cannot in any way cannot in any way. Cases Being a party to a few possible disputes whatsoever with these third parties concerning in particular the delivery of products and/or services, the guarantees, declarations and other obligations to which these third parties are held.

21. force majeure

In no case may the parties be held responsible for breaches or delays in the execution of these general conditions due to one of the cases of force majeure as defined by article 1218 of the Civil Code and recognized by the Jurisprudence, including in particular strikes, terrorist activities, riots, insurrections, wars, government actions, epidemics, natural or defect disasters attributable to a third -party telecommunications provider.

The occurrence of a case of force majeure suspends the execution of the general conditions upon receipt by one of the parts of the information sent by registered letter with request for acknowledgment of receipt by the other party.

If a case of force majeure hinders the execution of its obligations by a party continues beyond a period of 30 (thirty) days, the general conditions may be terminated if necessary immediately and automatically, Without judicial formalities, by one or the other of the parties, by any written means, without any of the parties having to pay any compensation to the other.

22. Changes

Neotools Ltd reserves the right to modify these general conditions at any time.

The registered user will be informed of these modifications by any useful means 1 (one) day at least before their entry into force.

The modified general conditions will apply from the renewal of the subscription according to their entry into force.

The user who does not accept the modified general conditions must unsubscribe from services according to the terms provided for in the article « Duration of services, unsubscription »

23. Applicable law

These general conditions are governed by English law.

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